Shipping & Return Policy

Returns & Exchanges
Because our sea moss-infused wellness beverages are perishable food products, we cannot accept returns or exchanges. All sales are final.

Damages and Issues
Please inspect your order upon receipt. If your order is damaged, leaking, or incorrect upon delivery, please contact us immediately at sblcustomerservice@outlook.com or (707) 771-9982 with your order number and a photo of the issue. We will review your request and process a replacement or a refund for qualified, damaged items within 48 hours of delivery.

Cancellations
Once an order has been processed for preparation, it cannot be canceled.

Shipping and Delivery
Customers are responsible for providing accurate delivery addresses. Because our products must remain chilled, Sweet Berry Lyfe is not liable for products left unattended, spoiled, or damaged due to incorrect shipping addresses provided by the buyer.